Legal
Refund Policy
Try it free first — the trial is the full product, with no card. If a paid plan still turns out not to be for you, here is exactly when you get your money back.
Last updated: [Date]
A new subscription: 14 days
Ask within 14 days of your first payment for a plan — monthly or yearly — and we refund it in full. No questions about why.
A yearly renewal: 14 days
If a yearly plan renews and you did not mean it to, ask within 14 days of the renewal charge and we refund it in full.
Monthly renewals and cancelling
You can cancel any time — from your billing page once online payments are live, or by emailing us until then. Your plan keeps working until the end of the period you have paid for and then stops; it does not renew. A monthly renewal is not refunded, and we do not refund part of a period you have already started.
What a refund is not for
Trading results. Meridian copies your orders; whether those trades win or lose is not something we can refund. The same goes for losses at a prop firm, evaluation fees or a broker's charges.
How to ask
Email hello@meridiansignaldesk.com from the address on your account, or use the link in your payment receipt. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank. When a payment is refunded, the plan it paid for ends at once.
Your legal rights
This policy adds to your rights under the law where you live; it never takes them away. Where the law gives you more — for example a statutory right to withdraw from a purchase — that applies. If you paid through our payment provider acting as reseller, its buyer terms may also give you rights, and the refund is issued through it.